Survey Ski-Mojo 2022

Satisfaction survey conducted in June 2022 among a sample of users or people who have shown an interest for Ski~Mojo over the past 5 years.

Survey conducted via the website sondageonline.fr from May 15th to July 1st 2022

1 338 complete responses out of an estimated population of 15 000 users at the time of this survey

Number of users and general opinion on the Ski~Mojo

1 • Number of Ski~Mojo users

+ 58% / year on average since 2015

2 • Overall, are you satisfied with your Ski~Mojo

1 173 answers

97.6% overall satisfaction

3 • All in all (product, customer service, communication, brand image, ...), how would you rate our company (out of 5)?

1 338 answers

Average = 4.3 / 5

Who are Ski~Mojo users ?

4 • Average age at time of purchase

1 293 answers

5 • Distribution of men and women

1 137 answers

6 • What is your ski level ?

1 171 answers

7 • The Ski~Mojo is worn most often:

1 172 answers

8 • Ski~Mojo users ski on average :

1 143 answers

1 697 answers

9 • How did you hear about Ski~Mojo?

Your test of the Ski~Mojo :

10 • Have you ever tested Ski~Mojo?

1 696 answers

10-A • Do you plan to test it?

170 answers

10-B • If you were going to test it, why didn't you already?

122 answers

11 • How did you feel after the test?

1 436 answers

How would you rate this test on a scale from 1 (poor) to 5 (excellent)?

1 437 answers

13 • How long did it take you to get used to skiing with the Ski-Mojo?

1 437 answers

91% of skiers get used to Ski~Mojo in less than half a day

14 • Were you sceptical about what Ski-Mojo could do for you before you tried it?

1 439 answers

15 • Under which conditions have you tried Ski~Mojo?

1 439 answers

16 • Following this test, did you buy a Ski-Mojo?

1 437 answers

28% of users bought their Ski~Mojo without testing it

94% of people who tested the Ski~Mojo buy it immediately or after a few weeks (if they didn’t already have one).

17 • Impact of the Ski~Mojo test conditions on your impressions of this test:

Ski~Mojo test conditions may give you a slightly different feel. If you are not skiing with a trained person (Ski~Mojo staff or dealer), take the time to read the user manual to optimize the settings.

20 • When did you buy your Ski~Mojo?

1 342 answers

21 • Where did you buy it?

1 342 answers

22 • Why did you buy a Ski-Mojo?

1 292 answers

23 • Overall, are you satisfied with your Ski-Mojo?

769 answers

If, after this test, you have not purchased a Ski~Mojo :

18 • Why didn't you buy a Ski-Mojo?

83 answers

19 • Do you plan to buy a Ski-Mojo in the coming months/years?

78 answers

Efficiency of Ski~Mojo

24 • If you have pain in your knees when you practice you would say that thanks to the Ski-Mojo your pain has :

1 030 answers

25 • Without Ski-Mojo, would you have continued to ski?

1 172 answers

22.3% of users would have stopped skiing if they had not known about Ski~Mojo, i.e. 214,600 skier days “saved” over the 2022-2023 season

26 • Do you agree with the statements below?

1 065 answers

Robustness - After Sales Service

27 • Have you ever had a mechanical problem with your Ski-Mojo that required repair? 

1 190 answers

28 • How did you get your Ski-Mojo repaired? 

371 answers

29 • What score (between 0 and 5) would you give to the After Sales Service?

305 answers

Average = 4,3

Origin of respondents to this survey

1 627 answers