- aCCUEIL
- Ski-Mojo satisfaction survey 2022
Survey Ski-Mojo 2022
Satisfaction survey conducted in June 2022 among a sample of users or people who have shown an interest for Ski~Mojo over the past 5 years.
Survey conducted via the website sondageonline.fr from May 15th to July 1st 2022
1 338 complete responses out of an estimated population of 15 000 users at the time of this survey
Number of users and general opinion on the Ski~Mojo
1 • Number of Ski~Mojo users

+ 58% / year on average since 2015
2 • Overall, are you satisfied with your Ski~Mojo
1 173 answers

97.6% overall satisfaction
3 • All in all (product, customer service, communication, brand image, ...), how would you rate our company (out of 5)?
1 338 answers

Average = 4.3 / 5
Who are Ski~Mojo users ?
4 • Average age at time of purchase
1 293 answers

5 • Distribution of men and women
1 137 answers

6 • What is your ski level ?
1 171 answers

7 • The Ski~Mojo is worn most often:
1 172 answers

8 • Ski~Mojo users ski on average :
1 143 answers

1 697 answers
9 • How did you hear about Ski~Mojo?

Your test of the Ski~Mojo :
10 • Have you ever tested Ski~Mojo?
1 696 answers


10-A • Do you plan to test it?
170 answers

10-B • If you were going to test it, why didn't you already?
122 answers

11 • How did you feel after the test?
1 436 answers

How would you rate this test on a scale from 1 (poor) to 5 (excellent)?
1 437 answers

13 • How long did it take you to get used to skiing with the Ski-Mojo?
1 437 answers

91% of skiers get used to Ski~Mojo in less than half a day
14 • Were you sceptical about what Ski-Mojo could do for you before you tried it?
1 439 answers

15 • Under which conditions have you tried Ski~Mojo?
1 439 answers

16 • Following this test, did you buy a Ski-Mojo?
1 437 answers

28% of users bought their Ski~Mojo without testing it
94% of people who tested the Ski~Mojo buy it immediately or after a few weeks (if they didn’t already have one).
17 • Impact of the Ski~Mojo test conditions on your impressions of this test:

Ski~Mojo test conditions may give you a slightly different feel. If you are not skiing with a trained person (Ski~Mojo staff or dealer), take the time to read the user manual to optimize the settings.
20 • When did you buy your Ski~Mojo?
1 342 answers

21 • Where did you buy it?
1 342 answers

22 • Why did you buy a Ski-Mojo?
1 292 answers

23 • Overall, are you satisfied with your Ski-Mojo?
769 answers

If, after this test, you have not purchased a Ski~Mojo :
18 • Why didn't you buy a Ski-Mojo?
83 answers

19 • Do you plan to buy a Ski-Mojo in the coming months/years?
78 answers

Efficiency of Ski~Mojo
24 • If you have pain in your knees when you practice you would say that thanks to the Ski-Mojo your pain has :
1 030 answers

25 • Without Ski-Mojo, would you have continued to ski?
1 172 answers

22.3% of users would have stopped skiing if they had not known about Ski~Mojo, i.e. 214,600 skier days “saved” over the 2022-2023 season
26 • Do you agree with the statements below?
1 065 answers

Robustness - After Sales Service
27 • Have you ever had a mechanical problem with your Ski-Mojo that required repair?
1 190 answers

28 • How did you get your Ski-Mojo repaired?
371 answers

29 • What score (between 0 and 5) would you give to the After Sales Service?
305 answers

Average = 4,3
Origin of respondents to this survey
1 627 answers

